Careers

Available Positions

COMPANY OVERVIEW

DGB’s true roots extend over 300 years when winemaking began at the Boschendal and Bellingham farms in the Cape Winelands. DGB (Pty) Ltd was formally established in 1990, which led to a number of further acquisitions with Boschendal in 2005, Franschhoek Cellars in 2008, Brampton Wines in 2010, Fryers Cove in 2020, and most recently Backsberg in 2021. Today, DGB is one of South Africa’s largest independent wine and spirit producers and distributors, also representing some other carefully selected highly regarded brands. Our vision is to grow our position as a leading member of the South African liquor market, in the fields of marketing, sales, distribution, and production.

Call Centre Agent – Midrand

PURPOSE & OVERALL RELEVANCE OF THE POSITION:
We need strong, energetic, positive individuals who are results-oriented. Good communication skills and a great attitude will help you thrive in this role!

ATTRIBUTES:

  • Superior listening, verbal, and written communication skills
  • Ability to work independently as well as in a team
  • Good listening and problem solving skills
  • Motivated and self-driven individual
  • Experience with handling Key Account and customer portals orders


SKILLS AND QUALIFICATIONS:

  • Matric with at least 1-3 years of experience in a call center environment
  • Post matric customer service or related qualification is advantageous
  • Proficient in relevant computer applications – MS Excel, MS Word, MS Outlook, SAP
  • Minimum 3 years Call Centre experience
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills


Please submit your application to recruitment@dgb.co.za by no later than 18 October 2023.

The successful candidate will report directly to the Call Centre Supervisor.

People & Culture

At DGB our mission is to build brands, using our years of experience and committed staff, we pursue that mission with an unrivalled passion.

No matter how we have grown, the utmost professionalism, pride and dedication of our people permeates every level of our business ensuring that we never forget to take care of the small details. 

What sets us apart is our continuous quest and capacity to get better as we grow. The combined experience, talent and energy of our people is clearly tangible in our world-class wine and spirit brands that are marketed and sold with authentic enthusiasm all over the world.

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